Returns & Exchanges

At Bella Chix Co, we want you to love your purchase, but if you are not completely satisfied, we offer a hassle-free return process within 30 days of delivery. All returned items must be in their original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to send back and receive a return authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all labels and tags are intact, and include a copy of your packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing